For team leads
See where your team is,
right now.
You should not have to ask five people where they are to find out why the queue is climbing. Hive65 shows you the answer on one screen, and tells you before it becomes the kind of problem you write up afterwards.
The questions you ask all day
“Where is everyone?”
Every employee’s current status, live, grouped the way your floor is actually organised. No walking the aisle, no pinging eight people on chat, no waiting for a status update that is already out of date when it arrives.
“Are we going to make the interval?”
Scheduled against actual, interval by interval, while the interval is still running. You find out you are three short at ten past the hour, not at the Friday review.
“Who needs a conversation?”
Adherence patterns per employee over time, so coaching is based on what actually happened across a month rather than the one afternoon you happened to notice.
You hear about it while you can still fix it
A report tells you what went wrong. An alert lets you stop it.
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09:42
Adherence slips
Four employees scheduled on queue are showing as unavailable. Hive65 sees it on the interval it happens, not on the export tomorrow.
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09:43
You get told
One alert, naming the group, the interval and the shortfall. Not a digest, not a dashboard you have to remember to look at.
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09:51
It is handled
Two people come off a non‑queue activity, coverage is back inside target, and nobody upstairs ever had to hear about it.
Live monitoring
Group and employee status in real time, refreshed continuously rather than on a page reload.
Team performance
Interactions, handling time and adherence by group and by employee, over any period you pick.
Coaching records
Patterns worth a conversation, surfaced with the evidence attached, so the one-to-one is not a debate about memory.
See your team’s day as it happens
Free, uncapped, and connected to the platform you already use.